Get more info. If you may need assistance with any such thing to complete along with your mobile, please have a glance at our FAQs
We’re right here for you personally with information which help while our Phone Shops are closed
Develop your family are maintaining safe and well over these times that are uncertain. Now, more than ever before, we all know that residing in touch together with your nearest and dearest and also the outside globe is so important.
While our Phone Shops are temporarily closed, right here’s some given information and links that will help you stay informed and linked.
Understand that Tesco shops will always be available to get basics, with social distancing set up to help keep all of us safe.
National advice This week you’ll have obtained a message that is text UK_Gov. This is a message that is genuine the federal government. Please be conscious that unfortunately, scammers may make an effort to imitate these communications. Neither we, nor the federal government would ever request you to offer all of your personal statistics in these texts.
Get the maximum benefit as much as date Government Covid-19 information, such as the guidance that is latest on the best way to protect your self among others.
No information prices for NHS web sites You won’t burn up information whenever you go to any NHS web sites on your own phone, such as for example NHS UK, NHS Scotland, NHS Northern Ireland and NHS Wales, as we’ve made all of them free for you really to go to. This means you won’t go into your computer data allowance or bundle, nor are you considering charged standard prices for utilizing information.
Remaining safe and well
Your health that is mental and. We now have challenging times ahead. Psychological state UK has helpful suggestions about just how to cope when you yourself have to remain in the home and exactly how to speak to your young ones in regards to the situation.
Ensure you are able to find your phone. None of us would you like to lose our phone at time whenever maintaining in contact is really so essential. Then you can switch on ‘Find My Phone’ if you have a smartphone. Our unit guides will highlight exactly just just how.
Maintaining in contact
Apps to assist you stay static in touch. You’ll video get in touch with groups or one-to-one using apps like WhatsApp and talk to them on messaging apps like Twitter Messenger. Each one of these apps will burn up data, so keep in mind it is possible to connect with Wi-Fi.
Great tips on utilizing less data
- You can make use of Wi-Fi when you have it at home
- Just how to utilize less information on your own iPhone or Android os phone
|Assistance with your mobile account|
As our Phone Shops are closed after federal government announcements, please check always our top FAQs for assistance on handling your bank account
Focused on paying your bill? If you’re concerned about almost anything to do together with your account or perhaps you need certainly to keep in touch with us, you can easily contact us on 4455 from your Tesco Mobile phone or 0345 301 4455 from another phone.
Check out the network in your area We share O2’s community. Check out the real time status checker, updated regarding the hour, every hour.
Quantity transfer check out Switching
Quick help if you’re on pay as you get
To check on balance:
- Install our application
- Text BALANCE free of charge to 2112
- Phone 282 at no cost
- Phone 4444 free of charge
You can top-up online, inside our application, or by calling 282. The way that is easiest to top-up some body else’s phone for them is online by choosing the ‘New individual’ button after which following directions.
Include a Rocket Pack or bundle within my Account or by calling 282.
Check our FAQs or search Help & help for lots more help
Qui ck help if you’re on pay monthly
|You will see your bill and use and any charges that are extra our software or perhaps within my Account.
To obtain more information or mins, log on to My Account or call 4488. You may want to include more information inside our application.
If you wish to add or replace your security buffer, get on our software, My Account or call 4488.